Department for Environment, Food and Rural Affairs (DEFRA) help desks

These help desks will be able to assist you with any difficulties you are having using or enrolling for their service.

 

  • Animal Health and Veterinary Laboratories Agency Applications - Sam. Please refer to your guidance materials for contact details and support.
  • Animal Movements Licensing System Phone 020 7904 6854 Email
  • BCMS CTS Online Phone 0345 050 1234 (Monday to Friday 08:00 - 17:30 and Saturday 09:00 - 13:00) Email
  • BCMS ETAS Helpdesk Phone 01900 702120 (Monday to Friday 09:00 - 16:00) Email
  • England Rural Development Programme - Entry-Level Stewardship regional helpdesks:
  • RDS East: Phone 08456 024094 Email
  • RDS East Midlands: Phone 08456 024091 Email
  • RDS North East: Phone 08456 024097 Email
  • RDS North West: Phone 08456 024093 Email
  • RDS South East: Phone 08456 024092 Email
  • RDS South West: Phone 08456 024098 Email
  • RDS West Midlands: Phone 08456 024095 Email
  • RDS Yorkshire & The Humber: Phone 08456 024096 Email

RDS offices are open from 8:30 am to 5:00 pm Monday to Friday, excluding Bank Holidays.

  • Gangmasters Licensing Authority (GLA) Online Licensing System Phone 0845 602 5020 Email
  • PEACH Phone 0845 607 3224 Email
  • Plant Health Service Phone 01904  405138 Email
  • Seed Certification Phone 01223 342319 Email