Can I change my User ID or password?

You cannot change your User ID but you can change your password.

To change your password follow the steps below:

  1. Login to the Government Gateway
  2. Select 'Your Details'
  3. Select 'Change password'
  4. Enter your current password
  5. Enter and confirm your new password
  6. Select 'Change password'
  7. Your password has now changed and is effective immediately.